This has got to be the most unreliable network and ISP I have used in my entire life, and I safely say that without using hyperbole. Why is it the worst one? Simple:
The management decides to abolish all hard-wired RJ-45/Ethernet ports forcing all residents to use wireless.
The management sends a "specialist" to install the new network infrastructure using the name "Internet" which is password protected. As a result of the change while the infrastructure is being set up, there are complex-wide outages that last >48 hours while they're "setting" it up.
Routers are set up and placed at different locations throughout the apartment complex, all using the same channels and not using any switches at all (that right there is a huge fail).
Things go somewhat bumpy for a couple of months with an outage here or there, nothing too bad, but then all hell broke loose, they placed more routers in more buildings in hopes of making the internet faster. It was faster....as long as you're the only one online. Then yesterday, it crapped out once more, only this time, the router we use stopped sending/receiving packets and doesn't establish a connection.
I used another router nearby and it worked...mostly, albeit very slowly, and so ran some ping tests. The result were abysmal, often in excess of 3480 milliseconds, telling me that something is clearly FUBAR.
Now here's the kicker, after some thorough reading through the contract, among the services that are provided, internet is one of them, and that means, if the internet is not being provided as stated, they are violating their end of the contract and some residents are threatening to take legal action. Most, if not all of them are student and as such, they do homework and tests online and if they can't do it here at their convenience, then they're screwed (no campus is open 24/7).
The complex management isn't providing what they promised, they are violating the contract and they are being douchebags about reports and don't take anything seriously; we're being tossed aside. I'm almost tempted to deter people from ever moving here. I hope they lose revenue. What would you do?
The management decides to abolish all hard-wired RJ-45/Ethernet ports forcing all residents to use wireless.
The management sends a "specialist" to install the new network infrastructure using the name "Internet" which is password protected. As a result of the change while the infrastructure is being set up, there are complex-wide outages that last >48 hours while they're "setting" it up.
Routers are set up and placed at different locations throughout the apartment complex, all using the same channels and not using any switches at all (that right there is a huge fail).
Things go somewhat bumpy for a couple of months with an outage here or there, nothing too bad, but then all hell broke loose, they placed more routers in more buildings in hopes of making the internet faster. It was faster....as long as you're the only one online. Then yesterday, it crapped out once more, only this time, the router we use stopped sending/receiving packets and doesn't establish a connection.
I used another router nearby and it worked...mostly, albeit very slowly, and so ran some ping tests. The result were abysmal, often in excess of 3480 milliseconds, telling me that something is clearly FUBAR.
Now here's the kicker, after some thorough reading through the contract, among the services that are provided, internet is one of them, and that means, if the internet is not being provided as stated, they are violating their end of the contract and some residents are threatening to take legal action. Most, if not all of them are student and as such, they do homework and tests online and if they can't do it here at their convenience, then they're screwed (no campus is open 24/7).
The complex management isn't providing what they promised, they are violating the contract and they are being douchebags about reports and don't take anything seriously; we're being tossed aside. I'm almost tempted to deter people from ever moving here. I hope they lose revenue. What would you do?
