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How much do you charge (on average) for Tech support?

  • Free, I'm a nice Guy

    Votes: 27 77.1%
  • $10-50 per visit

    Votes: 6 17.1%
  • $50 or more per visit

    Votes: 1 2.9%
  • I don't give support.

    Votes: 1 2.9%
1 - 1 of 54 Posts

· Nintendo Zealot
Joined
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1,425 Posts
A friend of mine sells PC's via the local paper & he went on holiday for a month & left me his mobile to sell PC's & do customer support & I was charging depending on how rich the person was I was doing the PC fixing for was or the time it took.
I had one bloke phone asking for me to install XP on his machine & as he had a nice car & big house I charged him £40 for a couple of call outs (£30 to install XP & £10 to remove a couple of worms as he didnt bother following the instructions I left him).
I re-installed XP on a young lads PC & only charged him £10 as he didnt look like he was too wealthy (& due to the fact it didnt fix his PC as he had a hardware fault & had to buy some new ram).
The best one I did though was a family who had let there teenage boy buy parts & build a PC himself, I got a call saying the PC would beep then turn off only to go round to his house & find he had bolted the motherboard straight onto the PC case side without using any brass supports :rotflmao: so it was no wonder the thing didnt work, as he had a very nice PC (Nforce3/AMD64/Gforce6) I charged £20 for half an hours work.
If I do friends/relatives PC I would do it for free & if its a friend of a friend I would just charge a small fee like £10 or so.
 
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