Faulty mobile GPU?

gamefreak94 · August 12th, 2012, 14:44

It's been ages since I made a thread, but regardless, whenever I'm facing weird tech-related issues I know I can always get good advice here

Anyway, a few days ago I purchased a Dell Inspiron 15R N5520 laptop. Its main purpose is to fulfill university needs and also being able to run a few online games like CoD and TF2 (hence, the ATI 7670M GPU). The problem though, is that whenever I run CoD MW3 (only game I have installed so far) for ~30min, the system crashes and BSoDs. Once I even observed a few pink artifacts on the loading screen (but they disappeared shortly). I've been keeping all the vital temperatures under observation and they seem to be all fine (CPU maxes at 68, hard disk at 45, GPU at 55), so I'm starting to think it's a manufacturing defect and I should send it back in warranty.

Your opinions?
Thanks in advance.

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Strike105X · August 12th, 2012, 15:32

Try to stress test the GPU, using one of these two: http://majorgeeks.com/FurMark_d4183.html or http://www.ocbase.com/ , see if it occurs again, if you think you saw artifacts.

Quote:

Originally Posted by gamefreak94

It's been ages since I made a thread, but regardless, whenever I'm facing weird tech-related issues I know I can always get good advice here

Actually its been ages since you last posted rather then your last thread

, welcome back ^^.

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**SCHUMI_4EVER** · August 13th, 2012, 22:11

Send it back. If it's just been a few days and there's already an issue then rather RMA it than try and figure out the issue because it definitely sounds like there's a defect of some sort.
The only other cause of this behaviour would be temps and since those seem ok I'd blame the hardware and since it's so new just send it plain back before there are other issues down the line.

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Last edited by SCHUMI_4EVER; August 13th, 2012 at 22:17..

redlofredlof · August 22nd, 2012, 00:43

get a DOA [dead on arrival] for that dell.
tell them that the unit shuts down in BIOS as well within 5 minutes.
>sureshot way to get the unit replaced

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August 12th, 2012, 14:44	#1
gamefreak94 Registered Anime Hater Join Date: Jul 2008 Location: Karachi, Pakistan Posts: 8,678	Faulty mobile GPU? It's been ages since I made a thread, but regardless, whenever I'm facing weird tech-related issues I know I can always get good advice here Anyway, a few days ago I purchased a Dell Inspiron 15R N5520 laptop. Its main purpose is to fulfill university needs and also being able to run a few online games like CoD and TF2 (hence, the ATI 7670M GPU). The problem though, is that whenever I run CoD MW3 (only game I have installed so far) for ~30min, the system crashes and BSoDs. Once I even observed a few pink artifacts on the loading screen (but they disappeared shortly). I've been keeping all the vital temperatures under observation and they seem to be all fine (CPU maxes at 68, hard disk at 45, GPU at 55), so I'm starting to think it's a manufacturing defect and I should send it back in warranty. Your opinions? Thanks in advance. __________________ "Don't worry about what people think. They don't do it very often." - Anonymous

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August 13th, 2012, 22:11	#3
SCHUMI_4EVER Hackin 'n Slashin Join Date: Jan 2007 Location: Most-expensive-Internet-on-the-Planet Land : South Africa Posts: 26,413	Send it back. If it's just been a few days and there's already an issue then rather RMA it than try and figure out the issue because it definitely sounds like there's a defect of some sort. The only other cause of this behaviour would be temps and since those seem ok I'd blame the hardware and since it's so new just send it plain back before there are other issues down the line. __________________ Intel Core2Quad Q9550 (2.83Ghz stock) \| ASUS P5Q \| 2x2GB Transcend JetRam DDR2-800 \| ASUS ENGTX260\HDTP\896M \| Windows Vista Home Premium 64bit SP1 The Champ has retired but may his Legacy live on FOREVER !!!! No$GBA DS FAQ 2.0 Get it right fools! The glass is HALF-EMPTY, not half-full!!! !!! WARNING: Emulation requires a brain !!! WARNING: Emulation =/= Piracy !!! Last edited by SCHUMI_4EVER; August 13th, 2012 at 22:17..

August 22nd, 2012, 00:43	#4
redlofredlof folder chan Join Date: Aug 2008 Location: C:> Posts: 7,058	get a DOA [dead on arrival] for that dell. tell them that the unit shuts down in BIOS as well within 5 minutes. >sureshot way to get the unit replaced __________________